Contact Us
Contact Jerseycrafter
We're Here to Help
Whether you have a question about an order, need help finding the right size, or want to share feedback, our customer service team is ready to assist. Please review the information below to get the fastest response.
- Email and Phone
- Response Time
- Business Hours
- Before You Contact Us
- Helpful Links
- Follow Us
1. Email and Phone
Email Support
Our primary support channel is email. You can reach us anytime at:
Phone Support
For urgent matters, you can also reach us by phone:
+44 7354512139
2. Response Time
We aim to respond as quickly as possible:
- General inquiries: within 24 hours
- Order issues: within 12 hours
- Urgent matters: within 6 hours during business hours
Replies during weekends and public holidays may take a little longer.
3. Business Hours
Our customer service team is available:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed (emails answered on the next business day)
4. Before You Contact Us
To help us respond faster, please have the following ready:
- Your order number (found in your confirmation email)
- The email address used to place the order
- Clear photos of any product issues, if applicable
- A short, clear description of the question or problem
Many common questions are also answered in our policy pages, so feel free to check those first.
5. Helpful Links
6. Follow Us
Stay connected for new releases, exclusive offers, and football news. Look for Jerseycrafter on your favorite social platforms.
Thank you for shopping with Jerseycrafter. We look forward to helping you.
Email: [email protected]
Phone: +44 7354512139
Website: jerseycrafter.com